Webb3 okt. 2024 · Water rebates for some customers after £150m fines for missing targets 3 October 2024 Getty Images Some customers will see their water bills reduced in the … Webbregulator, Ofwat. Q3. Can I claim a surface water rebate if part of my property does not drain to the public sewer? If your property is household, the rebate is only granted if none of the property’s surface water drains directly to or indirectly to the public sewer. If your property is non-household, please see Q4. Q4.

Southern Water punished over

WebbYou will pay for surface water drainage in your bill in one of the following ways: a fee in the standing charge. a volumetric charge based on the amount of water you use. a charge based on the... WebbExemptions from charges Every customer who receives a water or sewerage service must pay charges. No one is exempt. Some charges are based on rateable values, this … box folding tool

Surface water drainage - Ofwat

WebbReference 1, Ofwat’s guidance on surface water rebates, where Ofwat states ’applying rebates retrospectively, would be inappropriate’ and that ‘this is neither practicable or desirable.’ • The company submits that Ofwat’s guidelines also state that any rebates will take effect from Webbreduce his surface water drainage charges. I understand that the document was signed and dated 20 January 2024. The company states in its response that there was no indication on the form that the customer applied for a surface water rebate previously. 6. The company states that when it received the application, it checked its systems box font name